Customer Care Executive

5 months ago


Vadodara, India G and R Management Consultancy Pvt. Ltd. Full time

Customer care representatives assume responsibility for the client’s issue and serve as the sole point of contact for all the questions regarding the troubleshooting process. This includes providing the client with information on the anticipated time of resolution to regularly provide updates on the status of the task. Additionally, they take note of any feedback from the customer that could improve their experience and pass it along to the appropriate team for organisation execution. Additional responsibilities of a customer care representative include the following:

- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies

**Job Types**: Full-time, Fresher

**Salary**: ₹16,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8077067373



  • Vadodara, India Triedge Solution Full time

    Position: Customer Care Executive **Salary**: 12000 Monthly Location: Vadodara **Job Description**: Job Summary We are looking for Customer Care Executives for our reputed brand, good communication skills required, fresher's can apply, knowledge about automobiles will be a great add-on. Responsibilities and Duties - Will be responsible for day to day...


  • Vadodara, India YOU Broadband India Limited Full time

    Job Details Position - Customer Care Executive YOU Broadband is looking for Customer Care Executive who is looking for challenging and innovative environment to meet our business requirements Attending Broadband subscribers problems /Complaints Received by various sources like Social media, Email or Walkin at office & or various consumer...


  • Vadodara, India Yashwi Teleservices Privet Ltd Full time

    **We Are Looking For Female Customer Care Executive.**: - **Type : Outbound**: - **Languages : English, Hindi, Gujarati**: - **Handle Customers Outbound Calls.**: - **Job Time : 10 Am To 7 Pm (6 Day Working)**: - **Solving Queries, Telling Them About the Pending Process and the Complete KYC Process.**: - **Walk In Interview Directly: 3rd Floor,...


  • Vadodara, India Rubicon Skill Development PVT LTD Full time

    DescriptionPROFILE - Customer Care Executive (Telebanking) Voice and Non-Voice ProcessProcess like SBI, Ola , Amazon, HDFC, MF etc.QUALIFICATIONS - 10+Diploma, 12th Passed, Any GraduateSHIFT - Boys(Rotational Shift),Girls(Day Shift) 9 hours.#(Opening for Hindi English Gujrati Marathi PROCESSSalary CTC - 12000/- to 20000/-)JOB ROLE :Handling Customer...


  • Vadodara, India Maxicus Full time

    I’m #hiring. Know anyone who might be interested? Grab the opportunity with us Job description Hiring for customer support Roles and responsibilities Customer care executives are representing the premium brands and creating a very personalised experience for a customer. Education Background Graduates/12th pass can apply Good communication...


  • Vadodara, India Maxicus kochartech Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, India Maxicus Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, India Maxicus Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, India Maxicus Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, India Swago Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Warasiya, Vadodara, Gujarat, India Jagdish Farshan Pvt Ltd Full time

    **Urgent Opening**: **Job Role**:Customer Care Executive **Job Location**:C 16 Sardar Estate, behind Super Bakery, Ajwa Road, Vadodara - 390019 Gujarat, India **Experience**:2+ years **Salary**:up to 20,000/ - Job Description: Customer Care Executive **Job Summary**: As a Customer Care Executive, you will be responsible for providing exceptional customer...


  • Vadodara, Gujarat, India TriEdge Solutions Full time

    **Job Role**: - Customer Care Executive As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. - Provide accurate, valid, and complete information by using the right methods/tools - Maintaining a positive,...


  • Vadodara, India Nabhi Sutra Full time

    Manage incoming phone calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives...


  • Vadodara, India G&R Management Consultancy pvt ltd. Full time

    **About us** G&R Management Consultancy pvt ltd. is a small business in OTHER in Vadodara, Gujarat. We are professional, agile and innovative. Our work environment includes: - Modern office setting Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services,...


  • Vadodara, Gujarat, India Maxicus Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, Gujarat, India Maxicus Full time

    Hi , Prabhjot kaur this side from maxicus kochar tech HR department. Since you are interested in the job. This is the job discription. Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers...


  • Vadodara, Gujarat, India Maxicus Full time

    Hi , Prabhjot kaur this side from maxicus kochar tech HR department. Since you are interested in the job. This is the job discription. Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers...


  • Vadodara, Gujarat, India H&M Virtual Services Pvt. Ltd Full time

    **Job description For Customer Onboarding Executive** **Prerequisites**: - You should have fluent English - You should be able to work from 3:30 a.m. to 12:30 p.m. (Early Morning Shift) **About the company**: H&M Virtual Services Pvt Ltd. is one of the leading backed services providers in Australia. Our major clients are Australian-based solar retailers...


  • Vasna Road, Vadodara, Gujarat, India eSupplier.com Full time

    We are looking for Customer Care Executive to make out bound calls and manage incoming calls for our B2B software product. Training will be provided. **QUALIFICATION**: Any Graduate / 12 th Pass / Freshers can apply **SKILLS REQUIRED**: Excellent Hindi and English Communication Basic Computer Knowledge **Experience: 1-2 Years calling...


  • Vadodara, India H&M Virtual Services Pvt. Ltd. Full time

    Prerequisites:- You should have fluent English- You should be able to work from 4:30 a.m. to 1:30 p.m. (Early Morning Shift)About the company:H&M Virtual Services Pvt Ltd. is one of the leading backed services providers in Australia. Our major clients are Australian-based solar retailers who sell solar panels in Australia. With the team of experts, we...