Banking.supervisor

**Job Title***: CLM (KYC) Supervisor

**Reports to**:
***CLM (KYC) Assistant Vice President

**Department**:CLM Asia

**Location**: Hyderabad

**Competency level**:
***People & Process Leader

**Requirements**:Bachelor’s degree. English proficiency

**Company Overview**

For over 70 years the Citco Group of Companies (“Citco”) has provided specialist financial services to the alternative investment industry (e.g., Hedge Funds, Private Equity Fund, Real Estate Funds, etc.), investors, multinationals and private clients worldwide. With over $1 trillion in assets under administration, and 10,000 employees in 60 countries, we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service. As a highly-respected name in our industry, Citco is known as both a high-quality service provider and a forward-thinking partner. The founding family still runs Citco and the company continues to provide a broad range of financial services to our clients worldwide. True to our founding principles, we tailor our solutions to our clients’ needs, continually investing in our people and systems to deliver the highest-quality solutions.

The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes.

**What we offer**

We offer you an exciting role as CLM (KYC) Supervisor within the CLM Asia team. The CLM (KYC) Supervisor is responsible for managing a smaller work stream within the daily operations of the CLM team. In addition, you are responsible for reviewing customer due diligence (including a risk assessment) at onboarding performed by (Senior) Specialists, and ongoing due diligence and maintenance during the customers’ life cycle in accordance with Citco’s policies and procedures. Furthermore, you will be first point of contact for questions from CLM (Senior) Specialists and will be involved in providing training for other CLM staff. You will also be responsible for document outreach with our clients, pursuant to the results of our due diligence reviews. For the Client Lifecycle Management processes Citco is using the industry best practice CLM software “Fen-X” from Fenergo Limited. You will work in a dynamic team based in Hyderabad for an industry leader within its field with plenty of career opportunities. We are looking forward working with you

**Main Duties/Responsibilities**

As part of your main duties and responsibilities, you will (not exhaustive):

- Conduct document outreach with clients;
- Review and validation of client set ups, due diligence levels and risk assessments;
- Review document collection requests;
- Support CLM (KYC) Specialists based on your expert knowledge;
- Pro-actively co-manage the team’s daily workflow and ensuring in consultation with the AVP adherence to the policies and procedures as outlined;
- Manage smaller operational work streams, including operational management of 4-6 staff members;
- Timely follow up on pending items to meet internal service level agreement (SLA) deadlines;
- Timely report and escalate non-conformities to your Manager;
- Participate in specific projects which may rise from time to time;
- Participate in Citco’s training program;
- Have a good understanding of (and adhere to) Citco’s policies, procedures and systems.

**Education, Qualifications and **Experiences**
- Bachelor’s degree in Business Administration;
- At least 3 years of experience in KYC/AML and client due diligence reviews,
preferable in the offshore sector or fund industry;
- Experience with managing small groups of staff;
- Good communication skills in English, both verbal and written;
- Strong problem solving and analytical skills;
- Team player;
- Ability to assimilate the requirements of the role quickly and eagerness to learn;
- Knowledge of the alternative investment and financial industry is an advantage.

**Competencies**
- Business and commercial acumen
- Quality and risk management
- Decision-Making
- Client Relationship Management
- Communication
- Developing Working Relationship
- Leadership
- Coaching and Developing Others
- Organization and Resource Management
- Drive for Results
- Adaptability

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.