Voice Process Associate

4 months ago

Chennai District Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

**WE ARE HIRING **

**Job Title: Voice process associate - Telugu / Malayalam**

**Package - 13k to 17k**

**Location - Chennai (Ambattur)**

**Qualification: Graduate mandatory**

**Shift: Day Rotational Shift**

**6 days working with 1 Rotational week off**

**Languages: English + Telugu**

**English + Malayalam**

**Looking for Immediate Joiner**

Key Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone.

Provide accurate and helpful information to customers regarding policies.

Handle and resolve customer complaints, escalating issues when necessary.

Problem Resolution:
Investigate and analyse customer problems or concerns and provide effective solutions.

Work closely with other departments to resolve complex issues and ensure timely resolution.

Qualifications and Skills:
Excellent communication and interpersonal skills.

Strong problem-solving abilities.

Ability to work well under pressure and handle challenging situations with a calm and professional.

A customer-centric mindset and a passion for delivering exceptional service.

**Any Graduate can apply**

**Must know to speak Good English with Any one regional language**

**Immediate joiners preferable **

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: On the road

Application Deadline: 06/09/2024

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