Customer Service Representatives
3 weeks ago
Need to have experience of working on the Voice process for 2-3 years.
- Must be okay to work out of Hyderabad location.
- Experience/Knowledge of Medical records, US Insurance will be an added advantage.
- Must be open to work in a 24/7 work environment and a challenging/fluid work culture.
- Should posses’ excellent communication skills and knowledge of phone handling etiquettes.
- An Individual who is accountable for his/her actions and learn from mistakes and be open to learning.
- Should be always open to WFO as operations will be worked out of Hyderabad office location.
- As an organization we support individual choices and have an open dress code policy which includes casuals at work.
We also extend Sat-Sun week offs for the employees to support family time
**Requirements**:
- Making calls to US Insurance carriers/facilities to check on documentation updates.
- To meet all designed performance metrics on a daily/weekly/monthly basis.
- Work closely with the entire team to pass on regular updates and ideas which makes work simpler.
- To work with mínimal supervision and help team meet the assigned goals.
- To identify and communicate any training needs to the TL to ensure immediate intervention.
**Qualifications**
- Should be a Graduate from a reputed college, MBA would be a plus.
- Organizational and time-management skills.
- Decision-making skills
- Knowledge of performance metrics, like AHT & Quality.
- Sound knowledge of MS office tools will be an added advantage
**Benefits**:
Collaborative and competitive work environment
EMployee Friendly policies
-
Customer Support Representative
7 days ago
Hyderabad, India Solugenix Full timeOverviewSolugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global...
-
Customer Support Representative
2 weeks ago
hyderabad, India Solugenix Full timeOverview Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships...
-
Customer Support Representative
2 weeks ago
Hyderabad, India Solugenix Full timeOverview Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with...
-
Associate Loan Servicing Representative
4 weeks ago
Hyderabad, India WELLS FARGO BANK Full time**About this role**: Wells Fargo is seeking an Associate Loan Servicing Representative... **In this role, you will**: - Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances - Identify opportunities to improve loan servicing process within established...
-
Associate Loan Servicing Representative
4 weeks ago
Hyderabad, India WELLS FARGO BANK Full time**About this role**: Wells Fargo is seeking an Associate Loan Servicing Representative... **In this role, you will**: - Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances - Identify opportunities to improve loan servicing process within established...
-
International Customer Service
1 month ago
Manikonda, Hyderabad, Telangana, India Fruges IT Services Full time**An international voice process requires the customer service representatives to handle inbound and outbound calls from customers from different countries. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues.** **Job Types**: Full-time, Fresher **Salary**: ₹20,000.00 -...
-
Medical Sales Representative
4 weeks ago
Hyderabad, India SmartHealth Surgicals Full time**Medical Sales Representative**: We are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products. The medical sales representative’s responsibilities include identifying new opportunities to increase product sales, investigating and resolving customer...
-
Csa (Customer Service Associate)
1 week ago
Hyderabad, India Call Concepts Full time_ **HIRING FOR INTERNATIONAL BANK**_ **(*_ **international voice process**_*)** Immediate hiring for_ **CUSTOMER SUPPORT REPRESENTATIVE**_ ROTATIONAL SHIFT/ ROTATIONAL WEEK OFF AVAILABLE CAB FACILITY FOR THE NIGHT SHIFTS ONLY _**5 DAYS**_ WORKING SALARY: _ 3,00,000 - 5,50,000 **(LPA)** - **REQUIRMENTS: INTERMEDIATE, EXCELLENT COMMUNICATION SKILL IN...
-
Hyderabad, India WELLS FARGO BANK Full time**About this role**: Wells Fargo is seeking an Associate Commercial Loan Servicing Representative... **In this role, you will**: - Support servicing commercial real estate, construction loans and problem loans - Identify ways to improve loan processing within established procedures - Perform routine administrative, transactional, operational, and customer...
-
Sales Representative
1 month ago
Hyderabad, India Marolix Technology Solutions Full time**Responsibilities**: - Present, promote and sell products/services using solid arguments to existing and prospective customers - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs - Establish, develop and maintain positive business and customer relationships - Reach out to customer leads through cold calling -...
-
Customer Service
1 month ago
Hyderabad, India DBS Bank Full time**Description - External** **Position Title : Customer Service Executive** **Department :SME** **Job Purpose** To Manage customer service for MSME Clients Ensure Best in class customer experience, handhold customer for transaction and closely work with operations to ensure timely processing of transaction **Key Accountabilities** - Ensure NTB...
-
Customer Service
7 days ago
Hyderabad, India Square BPO Services Pvt Ltd Full time**Job Description (Voice): Customer Support Advisor** **Responsibilities**: Basic Telephone Etiquette and basic computer skills Good Communication skills in English and Hindi Responsible to provide excellent customer service, solving questions and complaints related to customer queries Responsible for handling calls from new and existing customers...
-
Customer Support Representative
4 weeks ago
Hyderabad, India RNIT Solutions Full timeJob Title: Customer Support Executive Company: RNIT Solutions and Services Limited Location: Hyderabad,Madhapur Working Hours: 6 Days in a week and Every Second Saturday Would be a holiday **Job Description**: - Handle inbound customer calls regarding technical issues with [Products/Services]. - Provide step-by-step guidance to customers for...
-
Telecaller - Global Service System - Hyderabad
1 month ago
Hyderabad, Telangana, India Global Service System Full timeJob Requirements Job Title: TelecallerCompany Name: Global Service SystemLocation: Hyderabad Jubilee HO, Hyderabad, TelanganaSalary: ₹ ₹25000/monthQualification: 12th Standard / PUCJob Description:Are you a skilled communicator with a passion for customer care? Join Global Service System as a Telecaller and be part of our dynamic team in Hyderabad. As a...
-
Telecaller - Global Service System - Hyderabad
1 month ago
Hyderabad, India Global Service System Full timeJob Requirements Job Title: TelecallerCompany Name: Global Service SystemLocation: Hyderabad Jubilee HO, Hyderabad, TelanganaSalary: â¹15000 - â¹25000/monthQualification: 12th Standard / PUCJob Description:Are you a skilled communicator with a passion for customer care? Join Global Service System as a Telecaller and be part of our dynamic team in...
-
Customer Support Representative
4 weeks ago
Hyderabad, India Suitable.ai Full timeDescription 1 Year customer support in international BPO Must Have Skills - BPO Customer service International Call centre US Shift Excellent communication skills Should have computer and internet knowledge / Knowledge of billing UG and any Grad with min 1 Year International BPO Exp. Work from Office Only 5 days per week / split week off 12 - 17...
-
Escalations Representative
4 weeks ago
Hyderabad, India WELLS FARGO BANK Full time**About this role**: Wells Fargo is seeking an Escalations Representative... **In this role, you will**: - Support internal and external customers with inquiries and complaints regarding financial products and services - Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions...
-
Customer Service Executive
1 month ago
Hyderabad, India Just Groom Full time**Job Summary**: The Junior Tele Caller is responsible for making outbound calls to potential customers and providing information about products or services. This role involves understanding customer needs, promoting products or services, and generating leads or appointments for the sales team. The Junior Tele Caller also handles customer inquiries, resolves...
-
Customer Service Executive- Banking Services
1 month ago
Hyderabad, India HSBC Full time-Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...
-
Customer Service Executive
1 month ago
Hyderabad, India Spericle Ltd Full time**Responsibilities**: - Handling customer complaints in a professional and courteous manner and providing appropriate solutions. - Maintaining accurate and updated records of customer interactions and transactions. - Identifying and escalating issues to the appropriate department or manager when necessary. - Maintaining a positive, empathetic, and...