Caller - Ar Calling (Us Healthcare - Medical
4 weeks ago
Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
- Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.**Job Description**:
The customer service function is responsible for core activities and processes related to contact center, customer care, data processing, transaction processing and operations focused work in the areas of accounting, finance, human resources, procurement and other technical work for in-house call centers.
Roles & Responsibilities
JOB SUMMARY
- Call Insurance Company and obtain eligibility and benefits / claim status / provider enrollment status.
- Follow up with Insurance Companies on status of authorizations.
- Meet the productivity & quality targets set on a daily basis
- Identify issues and escalate the same to the immediate supervisor
- Comply with data integrity and Company’s security policies
WORK EXPERIENCE REQUIRED
- 1 -2 years of experience in AR Calling (US Healthcare - Medical billing domain)
EDUCATION AND CERTIFICATION REQUIRED
- Graduate / Under graduate with good academic record
SPECIALIZED SKILLS & KNOWLEDGE
- Experienced callers with 1 - 2 years of experience in AR Calling (US Healthcare - Medical billing domain)
- Excellent domain knowledge
- Good Analytical skills.
- Good communication skills (verbal/written)
- Good comprehension skills
- Good typing & keyboard skills
- Good computer knowledge
- The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform_
Eligibility
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