Verification Executive
3 weeks ago
_**We Are Hiring **_
**Role** - Fradulent Verification
**Location**:
- Ambattur, Chennai
**Qualification** - Graduation mandatory
**Package** - 17k Take home, 21k CTC
**Shift** - Day Rotational, Rotational week off
**Skills Required** - Excellent communication in **English and Tamil** must
Freshers and Experienced both can apply.
**Responsibilities**:
**Responsibilities**:
- **Customer Interaction**:
- Provide accurate information about products, services, and company policies.
- **Problem Resolution**:
- Investigate and resolve customer complaints or issues effectively.
- Collaborate with other departments to address complex problems.
- **Product Knowledge**:
- Maintain a thorough understanding of the company's products and services.
- Stay informed about updates, changes, and new releases.
- **Documentation**:
- Record and maintain accurate customer information and interactions in the CRM system.
- Generate reports on customer service activities as required.
- **Feedback Collection**:
- Gather customer feedback to identify areas for improvement.
- Share feedback with the relevant teams for continuous enhancement of products and services.
- **Team Collaboration**:
- Work collaboratively with other team members to achieve customer service goals.
- Participate in training sessions to stay updated on industry trends and best practices.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹17,000.00 - ₹21,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Shift allowance
Ability to Commute:
- Ambattur, Chennai, Tamil Nadu (required)
Ability to Relocate:
- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7200585293
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