Client Coordinator

2 months ago


Ashram Road PO Ahmedabad Gujarat, India Moving Brain Brandcluez (OPC) Pvt. Ltd. Full time

Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
- Develop open and effective channels of communication with each client that can be employed by other departments as well.
- Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
- Encourage revenue growth by inspiring clients to purchase accessories and additional services.
- Become the reliable point of contact for each customer that is required to establish a strong business relationship.
- Must demonstrate ability to meet deadlines.
- Schedule meetings or telephone conferences between clients and management.
- Coordinate the production of client-facing marketing materials.
- Compile and maintain records on client accounts.
- Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
- Escalate complaints to relevant departments.
- Liaise with in-house teams to adjust service offerings and assess related costs.
- Build and maintain close relationships with clients.
- Coordinate office activities and operations to secure efficiency and compliance to company policies
- Supervise administrative staff and divide responsibilities to ensure performance
- Manage agendas/travel arrangements/appointments etc. for the upper management
- Support budgeting and bookkeeping procedures
- Create and update records and databases with personnel, financial and other data
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and prepare presentations/proposals as assigned
- Assist colleagues whenever necessary

Pay: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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