Customer Support Executive
2 weeks ago
Key Responsibilities:
- Contacting potential users to introduce the app, explain its features and benefits, and encourage downloads or registrations.
- Handling inbound calls from app users to address inquiries, troubleshoot technical issues, or provide support.
- Providing clear and concise explanations of app functionalities, navigation, and usage to both existing and potential users.
- Identifying and reporting common issues or recurring challenges faced by users to the app.
Qualifications:
- Good communication skills both English and Telugu.
- Ability to actively listen to customers and understand their needs.
- Bachelor's degree in any field.
**Job Types**: Full-time, Fresher
**Salary**: ₹8,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
- Weekend availability
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Kakinada, Andhra Pradesh (required)
Ability to Relocate:
- Kakinada, Andhra Pradesh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7286867593
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