Housekeeping Supervisor
4 weeks ago
Maintains the Cleanliness and Quality of Suites.
- Supervises the upkeep of the suites to maintain an immaculate, luxurious, and welcoming state according to our standards. Priority and full attention is given to VIP suites.
- Ensures the smooth operations of all Housekeeping sections by performing all tasks.
- Establishes the foundations of Housekeeping operations through supervision of the team and proper organization and delegation of duties.
- Provides an Experience that Exceeds Residents' Expectations
- Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services, and performance of team members.
- Seeks to personalize the resident's stay whenever possible.
- Supervision of the Housekeeping Team
- Leads the Housekeeping - Rooms Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multicultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training, and development needs of colleagues.
- Plans for adequate shift coverage of the Housekeeping - Rooms team and can personally cover any role or duty in their absence.
- Oversees the provision of room supplies, cleaning equipment, linen, and chemicals.
- Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation, and Respect.
- Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follow WSH guidelines.
- Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.
**Salary**: ₹80,000.00 - ₹300,000.00 per month
**Benefits**:
- Life insurance
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
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