Voice International
2 weeks ago
_**We are hiring**_
**Process Type** : Voice International
**Process Domain** : Telecom
**Geography**: US
**Excellent communication skill in English**
**Shifts**: Rotational shifts
**Working Days** : 5
**Education**: UG / Any Grad with
**Experience** : Fresher & Min 8 months of experience in any International voice domain
**Salary**: 18k TH - 29K TH
**Work Location** : Hyderabad - Hi Tech City
**Roles & Responsibilities**:
- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
- Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
- Identify and escalate customer requests to managers when there’s a complex issue.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹29,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7200585293
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