
Front Desk Executive
3 weeks ago
1. Greeting and Welcoming:
- Welcome customers and visitors in a friendly and professional manner.
- Provide assistance and direction to customers as needed.
2. Answering and Directing Calls:
- Manage the telephone system by answering, screening, and directing calls to the appropriate personnel.
- Take and relay messages accurately.
3. Customer Service:
- Assist customers with inquiries, provide information, and address concerns in a courteous manner.
- Ensure a high level of customer satisfaction through effective communication and problem resolution.
4. Front Desk Operations:
- Maintain a clean and organized front desk area.
- Manage appointments and reservations, if applicable.
- Handle customer inquiries and requests efficiently.
5. Administrative Support:
- Provide administrative support to various departments as needed.
- Assist in data entry, filing, and other clerical tasks.
- Manage and distribute incoming mail and packages.
6. Cash Handling:
- Handle basic cash transactions, such as processing payments or providing change, if required.
7. Security and Access Control:
- Monitor and control access to the premises, ensuring only authorized individuals enter the retail space.
- Follow security protocols and report any suspicious activities.
8. Multitasking:
- Handle multiple tasks simultaneously, such as managing phone calls, greeting customers, and assisting with administrative duties.
9. Communication:
- Communicate effectively with both customers and internal staff.
- Relay important information to the appropriate personnel promptly.
10. Problem Solving:
- Address and resolve customer issues or complaints to ensure a positive experience.
- Collaborate with other departments to resolve issues efficiently.
11. Technology Skills:
- Proficient in using office equipment such as phones, computers, and photocopiers.
12. Professionalism:
- Maintain a professional appearance and demeanor at all times.
- Uphold the values and standards of the retail establishment.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Application Question(s):
- Do you love pets?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7619481666
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