Customer Service Representative- Malad

6 months ago


Mumbai, India Get jobs India Full time

For a quick response please share me your resume via WhatsApp on 8169686582

Job Title: Customer Service Representative

Shift: UK Shift (Day shift, Rotational shifts)

Working Days: 5 days a week, with 2 rotational offs

Working Hours: Any 9 hours within a day

Location: Malad

Company: A prestigious British broadcaster and telecommunications company

**Responsibilities**:

- Address customer inquiries, resolve issues, and provide accurate information.
- Maintain a positive and professional attitude while interacting with customers.
- Collaborate with team members to improve overall customer satisfaction.

**Requirements**:

- Excellent communication skills in English.
- Ability to adapt to rotational shifts.
- Strong problem-solving and interpersonal skills.
- Passionate about delivering top-notch customer service.

**Benefits**:

- Competitive salary for freshers: 13k-35k in-hand.
- Convenient one-way drop off till home.
- Opportunity to work

**Job Types**: Full-time, Fresher

**Salary**: ₹10,818.03 - ₹34,296.18 per month

**Benefits**:

- Flexible schedule
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 8169686582


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