Order Processor

3 weeks ago

Hyderabad Telangana, India Ugaoo Agritech Pvt Ltd Full time

**About us**:
We are a young dynamic team obsessed with the world of gardening and taking it to people. As
a top emerging brand fuelling India’s new-found love for gardening, we are invested in being the
best aid to existing gardeners as well as the newbies who step into this world every single day.
We owe our success to a team of people who care about each part of the process - from
horticultural experts to customer delight. Our inclusive environment inspires our tribe to do
better, experiment more, collaborate, and feel more encouraged to share their ideas. As we
continue to grow rapidly, we’re always on the lookout for problem-solving & big thinkers to come
aboard

**Responsibilities**:

- Responsible for order processing thru online portal.
- Responsible for shipment labels & correspondent invoices to attach correctly with
shipment.
- Maintaining MIS reports on a daily basis in Excel for orders posted on the same day.
- Providing MIS report & Inventory report to the management team on mail for the
shipment sent on the same day.
- Planning & allocation for inventory as per consumption periodically & fulfilling
inventory requirements whenever necessary.
- Proper managing of Returns on online E-Commerce portal & making required
communication with respective E-commerce business associated for any
discrepancies in returns.
- Recording returns by raising Credit Note for the material returned & received in
warehouse.
- Proper coordination with courier partners for shipment to be picked up on time.
- Responsible for raising online ticket for claim if material received damaged &
different product
- Maintaining separate data of Orders, Returns & claims along with filling of
paperwork.
- Coordination with the E-Commerce business team of the company for smooth
operations & proper communication to avoid unnecessary discrepancies.

Education and/or Experience: Bachelor’s degree and have an experience of 2-3 years and has
good understanding of order processing through marketplaces

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Experience**:

- Order management system: 1 year (preferred)

Work Location: In person

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