Tele Calling Executive(Female-0-2 Years)

1 month ago


Valasaravakkam Chennai Tamil Nadu, India SMILY KIDDOS Full time

Position: Customer Support Executive ( Female only)

Vacancy Location: Valasaravakkam, Chennai

Experience: 1-2 yrs

Qualification: Any Graduation/Diploma

**Responsibilities**:
Will be responsible for influencing potential customers/Clients to generate leads/appointments.

Must be able to understand the customer’s/Clients requirements in a short time and present solutions that meet their needs.

The goal is to promote business growth by expanding the company’s clientele

Use scripts to provide information about product’s features and present their benefits

Ask pertinent questions to understand the customer’s requirements.

Record the customer’s/clients personal information accurately in a computer system and follow up.

Deal with complaints or doubts to safeguard the company’s reputation

Keep records of calls and sales and record useful information

**Requirements**:
Proven experience as telemarketer / Tele caller or similar sales/customer service role

Proven track record of successfully meeting sales quotas preferably over the phone

Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems

Excellent communication and presentation skills

Should be Multi-Lingual ( Proficient in English and Tamil)

Skilled in negotiation and dealing with complaints

Patient and able to handle customer rejection
**Freshers can also Apply**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you an Immediate Joiner

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- Lead generation: 1 year (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

Application Deadline: 12/04/2022


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