Social Media Handler Telecaller

3 weeks ago


Coimbatore Tamil Nadu, India VIKARTA HERBALS Full time

**Responsibilities;**
- Create, curate, and schedule engaging content across social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, etc.)
- Monitor social media trends, analytics, and audience engagement to optimize content strategies.
- Respond to comments, messages, and inquiries on social media platforms promptly and professionally.
- Make outbound calls to potential customers, leads, and existing clients to promote products/services.
- Handle inbound calls and resolve customer inquiries or complaints in a professional manner.
- Maintain a database of customer information, follow-ups, and feedback.
- Provide detailed information about products or services and address any questions customers may have.
- Work closely with the sales team to convert leads into successful sales.

**Qualifications**:

- Bachelor’s degree in Marketing, Communications, or a related field (preferred).
- Experience in social media management and telecalling is a plus.
- Excellent verbal and written communication skills in English and [local language].

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Work Location: In person


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