Customer Care Executive
1 month ago
Job description
**Job Role:
- **Customer Service Executive
**Experience**:
- Should have auto, BPO, call center Experience
**Skills**:
- Good Communication, presentable, fluency in English, customer satisfaction
**Job Profile:
- **
- You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance.
- You understand the customer life cycle management and related functionalities in DMS.
- Maintain Customers Data Base.
- Scheduling an Appointment.
- Keep close follow up of appointments for turn-up and in case of non-turn up, follow up with customers for subsequent rescheduling.
- Follow up call to be made after 7 days of customer visit.
- Call proactively for Service due reminder to customers.
**Skills:
- **
- Excellent communication skills - English, Hindi, Marathi
- Good in Computer knowledge
- Customer Satisfaction
- Presentable
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 3 years (preferred)
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9011041123
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