Front Office Executive Admin

3 months ago

Kolathur Chennai Tamil Nadu, India Satheesh Balaji Matriculation Higher Secondary School Full time

At Satheesh Balaji Matriculation Higher Secondary School, we highly value the relationship we have with the students, the parents and the local community. We are currently seeking a Front Office Executive with an adequate experience in the field to help us nurture and enrich these relationships in our school and beyond.

**Essential Skillset required for the role**:

- **Excellent Communication Skills**: The ability to communicate clearly, both verbally and in writing, is crucial. The staff member must be articulate, warm, and able to convey information effectively to diverse audiences.
- **Customer Service Orientation**: A strong focus on providing exceptional service to potential parents and other visitors, with the ability to handle concerns, questions, and complaints with professionalism and empathy.
- **Organizational Skills**: The ability to manage multiple tasks, keep accurate records, and ensure that all follow-ups are done in a timely manner.
- **Knowledge of School Policies and Procedures**: A comprehensive understanding of the school’s admission process, academic programs, extracurricular activities, and general policies to answer questions accurately.
- **Problem-Solving Abilities**: The capability to address issues or challenges that arise, whether related to admissions or other inquiries, and find effective solutions quickly.
- **Technological Proficiency**: Familiarity with office software, admissions management systems, and communication tools to handle inquiries and admissions processes efficiently.
- **Professional Appearance and Demeanor**: As the first point of contact, maintaining a professional and approachable appearance is important for setting the tone for visitors.
- **Attention to Detail**: Ensuring that all information provided to potential parents is accurate and that all steps in the admissions process are followed correctly.

**Responsibilities**:

- Write, edit and review all media content such as brochures, pamphlets and prospectuses. Digital Marketing experience is a BONUS
- Handle any PR related issue that may arise.
- Maintain good relationships with media houses, staffs, parents and the local community in general.
- Focus on marketing the school through partnerships and advertising.
- Keep up with media and audience opinions regularly.
- Study PR trends and use best practices.
- Regularly submit PR reports
- Liaising with vendors, authorities and officers.

**Requirements to meet before applying**:

- Bachelor's degree in Public Relations, BBA or MBA.
- Prior experience with media or public relations.
- Experience with PR campaigns and media management.
- Excellent writing, oral presentation and communication skills.
- Competent knowledge of computers and writing software (MS Office, PowerPoint, Excel etc.).
- A strong presence of mind and analytical skill and have a keen attention to detail.
- The ability to remain calm minded in a sometimes stressful environment.

For any queries regarding the job please contact Mr. MuthuRaj through mobile at +918056063519

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Application Question(s):

- Where is your area of residence and specify the distance between your place of residence and school in brackets?
- Do you have experience as a Front office Admin, or in the field of Marketing, Telecalling and Sales?

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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