Guest Relation Associate

2 months ago

Hyderabad Telangana, India Marriott International, Inc Full time

**Job Number** 24065852

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Welcome to our family**

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

***

**The impact you’ll make**

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

**What you’ll do**
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages

**Perks you deserve**

We’ll support you in and out of the workplace by offering:

- Team-spirited coworkers
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs

**What we’re looking for**
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

**You’re welcomed here**

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Guest Relations Executive

    6 days ago

    HITEC City, Hyderabad, Telangana, India AVASA Hotels Full time

    **Guest Relationship Executive - Food and Beverage Department** **AVASA Hotels - Hyderabad, Telangana** **About Us**: AVASA Hotels is a premier destination in Hyderabad, celebrated for its sophisticated ambiance, top-tier service, and exquisite dining experiences. Our Food and Beverage department is essential to our reputation for excellence. We are...

  • Guest Relation Executive

    1 month ago

    Hyderabad, India ADYAHR BUSINESS SERVICES PVT LTD Full time

    India's No 01 Amusement Park - **Wonderla Holidays Park** is looking for Guest Relation Executive(s) for Hyderabad Location **JOB Role** - Attend to guests courteously and deal promptly with their requests and queries. Collecting guest feedback forms. **JOB Description** - Welcome guests during check-in and giving a fond farewell to guest while checkout. -...

  • Guest Relations Executive

    2 weeks ago

    Hyderabad, India Celebritysecrets Full time

    ```Company DescriptionCelebrity Secrets is a leading provider of advanced skincare solutions dedicated to enhancing the beauty and confidence of our clients. With a team of experienced professionals and state-of-the-art technology, we offer a wide range of Skincare services tailored to individual needs.Role DescriptionThis is a full-time on-site role for a...

  • Guest Relations Executive

    3 weeks ago

    Hyderabad, India Celebritysecrets Full time

    ```Company DescriptionCelebrity Secrets is a leading provider of advanced skincare solutions dedicated to enhancing the beauty and confidence of our clients. With a team of experienced professionals and state-of-the-art technology, we offer a wide range of Skincare services tailored to individual needs.Role DescriptionThis is a full-time on-site role for a...

  • Guest Relation Executive

    1 week ago

    Cyberabad, Hyderabad, Telangana, India Pebble Street Hospitality Full time

    **PEBBLE STREET HOSPITALITY** Founded by the Tham brothers, is borne through a family legacy of Asian hospitality. The Group's successes with introducing new culinary concepts have redefined the modern Asian food and nightlife landscape. The team at Pebble Street Hospitality comprises passionate, talented and driven individuals, fiercely committed to...

  • Guest Service Associate

    1 week ago

    Hyderabad, Telangana, India Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart...

  • Guest Service Associate

    3 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24095643 **Job Category** Housekeeping & Laundry **Location** Le Meridien Hyderabad, Plot No 132 Miyapur Road, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize...

  • Guest Relation Manager

    2 weeks ago

    hyderabad, India Marriott International Full time

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...

  • Guest Relations Manager

    14 hours ago

    hyderabad, India Vector Systems Full time

    Guest Relations ManagerLocation: Hyderabad, IndiaCompany: Vector SystemsAbout Us: Vector Systems is a leading provider of premium AV integration, automation, and Building Management Systems (BMS) solutions. With over 25 years of industry experience, we are dedicated to delivering innovative technology solutions to our clients. We are now expanding our...

  • Guest Relations Executive

    3 days ago

    Somajiguda, Hyderabad, Telangana, India Malabar Group Full time

    Job Code MGD2218 Designation Guest Relations Executive Business Vertical Malabar Gold & Diamonds Job Summary - Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations. - Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per...

  • Guest Relations Manager

    14 hours ago

    hyderabad, India Vector Systems Full time

    Guest Relations Manager Location: Hyderabad, India Company: Vector Systems About Us: Vector Systems is a leading provider of premium AV integration, automation, and Building Management Systems (BMS) solutions. With over 25 years of industry experience, we are dedicated to delivering innovative technology solutions to our clients. We are now expanding our...

  • Guest Relations Manager

    1 day ago

    Hyderabad, India Vector Systems Full time

    Guest Relations ManagerLocation: Hyderabad, IndiaCompany: Vector SystemsAbout Us: Vector Systems is a leading provider of premium AV integration, automation, and Building Management Systems (BMS) solutions. With over 25 years of industry experience, we are dedicated to delivering innovative technology solutions to our clients. We are now expanding our focus...

  • Guest Relations Manager

    1 day ago

    Hyderabad, India Vector Systems Full time

    Guest Relations ManagerLocation: Hyderabad, IndiaCompany: Vector SystemsAbout Us: Vector Systems is a leading provider of premium AV integration, automation, and Building Management Systems (BMS) solutions. With over 25 years of industry experience, we are dedicated to delivering innovative technology solutions to our clients. We are now expanding our focus...

  • Guest Relations Specialist

    1 week ago

    hyderabad, India Brigade Group Full time

    Job Description:Ensuring and providing flawless, upscale, professional and high class customer service experiencesAnalyzing customer feedback and providing strategic direction to continuously improve overall ratingResponding to customer needs and anticipating their unstated ones.Core ResponsibilitiesGuest management & guest engagement activitiesBuild good...

  • Guest Relations

    1 month ago

    Hyderabad, India Netplay Sports Full time

    **Full Time**: **Job Locations**: Hyderabad **Required Experience**: 3 years **Category**: Sales, Marketing & Operations **INTRODUCTION** Netplay Sports Pvt Ltd is a technology-enabled sports startup set out to make a significant contribution in building a sports culture in India by providing millions of ordinary Indians convenient access to learn and play...

  • Guest Relation Executive

    1 month ago

    Hyderabad, India Suchir India Full time

    **Role : GRE - Guest Relation Executive,** Exp: 3+ yrs, Locations: Shadnagar, Sharmeerpet, Shamshabad. Exp in Hotels, Exp in Resorts, Exp in Restaurants, Immediate JoingS Salary, Food + Accommodation provided. Call 8121401455 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,086.00 - ₹20,034.76 per month **Benefits**: - Food...

  • Guest Relations Specialist

    1 week ago

    Hyderabad, India Brigade Group Full time

    Job Description:Ensuring and providing flawless, upscale, professional and high class customer service experiencesAnalyzing customer feedback and providing strategic direction to continuously improve overall ratingResponding to customer needs and anticipating their unstated ones.Core ResponsibilitiesGuest management & guest engagement activitiesBuild good...

  • Guest Relations Specialist

    1 week ago

    hyderabad, India Brigade Group Full time

    Job Description: Ensuring and providing flawless, upscale, professional and high class customer service experiences Analyzing customer feedback and providing strategic direction to continuously improve overall rating Responding to customer needs and anticipating their unstated ones. Core Responsibilities Guest management & guest engagement activities...

  • Guest Relations Specialist

    1 week ago

    Hyderabad, India Brigade Group Full time

    Job Description:Ensuring and providing flawless, upscale, professional and high class customer service experiencesAnalyzing customer feedback and providing strategic direction to continuously improve overall ratingResponding to customer needs and anticipating their unstated ones.Core ResponsibilitiesGuest management & guest engagement activitiesBuild good...

  • Guest Services Associate

    1 week ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24020775 **Job Category** Rooms & Guest Services Operations **Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...