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Bpo Executive
1 week ago
If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.
- If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
- If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.
- Must be good at spoken bengali.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹16,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Flexible shift
- Morning shift
- Rotational shift
**Language**:
- Bengali (preferred)
Work Location: One location
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