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Tele Caller Executive

6 months ago

Delhi, India GradicoGlobal Management & Services Private Ltd Full time

**Show less**We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department.

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely and collect desired information from the clients. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**

1. Answering phones and explaining the product and services offered by the company.

2. Contacting existing customers as well as prospective customers using scripts.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the products and services.

6. Maintaining the database of the customers on a regular basis.

7. Suggesting solutions based on customer’s needs and requirements.

**Requirements**:
1. Graduation in any field. Well versed with computers.

2. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

3. Great interpersonal skills.

4. Exceptional oral and written communication skills. Proficiency in English is a must.

5. Strong organizational skills.

6. Ability to work in a team or individually as and when required.

7. Ability to manage and handle multiple tasks.

**Job Types**: Full-time, Regular / Permanent

Pay: From ₹10,000.00 per month

Schedule:Day shift

COVID-19 considerations:
Both doses of vaccine is mandatory

Ability to commute/relocate:
Patrakar Colony, Jaipur - 302020, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:
Bachelor's (required)

**Experience**:
total work: 1 year (preferred)
Sales: 1 year (preferred)

**Language**:
Hindi (required)

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Telemarketer job summary
A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.Example of a Telemarketer job summary

Telemarketer responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.Place phone calls to potential clients from our computerized directory
Perform script (with necessary adjustments) to ensure consistency of sales program
Answer potential clients’ questions about home improvement projects or goals
Generate between 5 and 15 sales leads per day
Set appointments with prospective customers based on our associates’ schedules
Maintain computer, telephone and other equipment
Train other telemarketers when required
Communicate any problems, concerns or questions to supervisory staff
Refer customer complaints to supervisor for quality control
Communicate respectfully and politely with potential customers at all times
Telemarketer qualifications and skills
Minimum 3 years’ experience in sales (lead generation preferred)
2+ years’ experience telemarketing a plus
Excellent phone manner and articulation
Ability to type minimum 40 WPM (words per minute)
Results-driven and willing to work on commission basis
Ability to cope with rejection on a daily basis

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Telemarketing: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7065861235