Product Professional

3 weeks ago

Gurugram Haryana, India BT Full time

Product Professional

**Job Req ID**:27240**Posting Date**:28 Dec 2023**Function**:Product & Propositions**Unit**:Digital**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive- Our Digital unit is responsible for leading BT’s digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.
- BT’s future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.
- Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber attacks, Digital is about leading BT’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.
- When we say you’re welcome here at BT, in line with our manifesto of being sustainable, responsible and inclusive we really mean it. We want our teams to fully represent the communities and customers we serve.
- We’re open and understanding, so if you need us to make some adjustments to the interview process, let us know. We encourage and celebrate working flexibly, whether that means working certain hours to help with your lifestyle. Talk to us and let’s see what we can do.**Why this job matters**
The Product Professional supports product development processes and projects throughout BT Group, assisting the implementation and maximal impact of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines.

**What you’ll be doing**
1. Supports the implementation of product management vision and strategy.
2. Supports product launches and delivery of key capabilities on time and on budget.
3. Support the development of enhancements to existing products by understanding and analysing user needs.
4. Assists with partnerships with analytics and engineering teams, and interface with cross functional stakeholders e.g. executives, sales, product, marketing, legal, and customer success teams to fulfill the product backlog using Scrum/ Agile methodologies.
5. Executes the development formal product documentation such as feature sheets and user guides.
6. Creates mockups, wireframes or POCs (points of contacts).
7. Write specifications and supports the coordination of product schedules.
8. Conducts analysis of customer behavior, metrics development and cultivating novel techniques to help customers.
9. Gathers and incorporates product feedback into subsequent product releases.
10. Supports the writing of comprehensive product requirements to instrument new tracking events, build data tools, pipelines, analytic dashboards and visualisations.
11. Supports in the implementation of ways to improve working processes within the area of product management.

**The skills you’ll need**
- Backlog Prioritisation
User Story Definition
Product Discovery & Experimentation
Partner Selection
Product Lifecycle
Objectives and Key Results (OKR) Definition & Tracking
Product Strategy
User Experience Design
Stakeholder Management
Product Roadmapping
Platform/ Technology Architecture & Feasibility
Data Analysis
Agile Methodologies
Project/Programme Management
Decision Making
Growth Mindset
User Research
Inclusive Leadership

**Our leadership standards**

**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

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