F&b Captain/steward/asst. Steward

3 weeks ago

Jalandhar, India Citadel Hospitality Full time

**Captain/ Trainee Captain**

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

**DUTIES & RESPONSIBILITIES**

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for

service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

**Responsibilities**:
1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly

and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion

size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to

ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the

table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

**Skills, Qualifications & Experience**

1. Hardworking, motivated, serious, team player and passionate about food, beverage and

service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative
----------------------------------------------------------------------------------------
- **Steward/Asst. Steward Responsibilities**:

- Responsible to attend guests by greeting, meeting and escorting them.
- Ensure that all side stations are well stocked before the operation start.
- Responsible for cleaning & setting up the table as per the restaurant standard.
- Keeping all the menus clean & presenting them to the guests.
- Taking their food & beverage orders.
- Responsible to clear the tables and prepare them for the next guest / customer.
- Should be able to assist in the opening & closing tasks of the restaurant.

**Steward Requirements**:

- A high school diploma or equivalent.
- Must meet the age limit for serving alcoholic beverages.
- A friendly, polite, and courteous nature.
- Strong customer service and team working skills.
- Physical stamina to work long hours on your feet.
- The flexibility to work shifts, nights, weekends, and holidays.
- Strong communication and organizational skills.

To be successful as a steward, you should be committed to working hard, and have the physical stamina to be on your feet and moving for the duration of your shifts. You should be friendly and helpful to customers and have strong team working skills.

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Paid sick time

Schedule:

- Fixed shift

Ability to commute/relocate:

- Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9930917592
Application Deadline: 20/06/2023
Expected Start Date: 20/06/2023

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