Telesales Executive
1 month ago
**Key Responsibilities**
- Make outbound calls to prospective customers to generate leads for personal loans.
- Handle inbound calls, providing information on loan products and services.
- Achieve daily, weekly, and monthly targets as assigned by the team lead.
- Maintain accurate records of all customer interactions and update the CRM.
- Address customer concerns, offering solutions and managing follow-ups.
- Collaborate with the sales and support team to ensure a seamless customer experience.
**Qualifications & Skills**
- **Experience**: Minimum of 1-2 years of experience as a telecaller in the personal loan sector.
- **Education**: Bachelor’s degree in any discipline (preferred).
- Strong understanding of personal loan products and related customer needs.
- Excellent communication and negotiation skills.
- Proficient in using CRM software and MS Office.
- Ability to work in a target-driven environment.
- Strong customer service orientation and problem-solving skills.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- personal loan sales: 3 years (preferred)
- credit card sales: 3 years (preferred)
Work Location: In person
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