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E-commerce Executive
2 weeks ago
**Job Requirements**
- Product Listing on Amazon, Flipkart, and Shopify to enhance visibility and drive sales.
- Oversee the entire **Order Fulfilment** process, ensuring accurate processing and timely delivery of customer orders.
- **Filling claims **and disputes on e
- commerce platforms.
- Responsible for prompt and effective **E-mail communication** with customers.
- Providing **support to customers**, addressing queries and concerns through various channels.
- **Coordinate order processing, delivery and returns** with teams involved in order management to ensure efficient processing, smooth delivery, and hassle-free returns or exchanges.
- **Managing Inventory** by coordinating with teams so that SLA can be maintained.
- Utilizing an **ERP system **to stream line business processes, optimize workflows and enhance productivity.
- **Data analysis and reporting** of sales, NDRs, and RTOs, from diverse couriers aims to assess courier performance and minimize RTO rates.
**Location**: Naraina, Delhi
**Salary**: 25,000 - 30,000 INR per month
**Age Range**: 25-30 years
**Working Days**: Monday to Saturday
**Working Hours**: 9:30 AM to 6:00 PM
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Are you an immediate joiner?
- Are you fluent in English?
**Experience**:
- E-commerce: 2 years (preferred)
Work Location: In person
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