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Customer Support Voice Bpo-e Commerce
3 weeks ago
Our Company operates as a business services provider firm. The Company provides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail, consumer good, oil, gas, and technology sectors worldwide.
**Designation**:
**Process Executive**
**Job Role**
- E-Commerce customer support voice support
- Take calls over the phone which involves working in different time zones,
- Handling customer calls and initiate the right response to them, positively and professionally.
- Flexible to work in shift.
**Requirements**:
- Excellent English - both verbal and written communication skills
- Knowledge of customer service principles and practices
- Good technical knowledge
- ** Experience**: Any** Fresher & experience in customer service role**
- ** Shift**: Rotational Shift/ Flexible to work in Night shifts
- ** Education**: Any undergraduate/Graduate/ Post Graduate can apply
**Benefits**:
**Job Information**:
Salary
**200000 - 300000**
***
Work Experience
**Open for Both**
***
City
**Kolkata**
***
State/Province
**West Bengal**
***
Country
**India**
***
Industry
**BPO**
***
Zip/Postal Code
**700091
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