Diamond Jewellery Sales
4 months ago
Sarvada Jewels is a fast-growing, fine jewelry e-commerce brand, based in Surat - The Diamond Capital of The World, with customers all over the World and complete in-house process from cutting and polishing of diamonds to manufacturing of fine jewellery. We specialize in creating one-of-a-kind, bespoke diamond and sapphire engagement rings, with a custom design process, meticulously handcrafted by experienced craftsmen.
A jewellery consultant would be required to guide clients with the entire journey from the custom designing process, selection of diamonds/sapphires as well as placing the order and resolving any queries they may have.
Profile and job description:
- Contacting all incoming leads and understanding their requirements, sending detailed estimates and other information as required.
- Assist in placing the order and providing updates as and when required.
- Overall, provide excellent customer service.
- Excellent communication skills and proficiency in verbal and written English + 1 other language, preferably Hindi. Exceptional verbal and written skills required.
- Previous experience in a sales/customer service role, preferably in jewellery retail.
- Knowledge of diamonds/sapphires (preferred but not essential).
- Willingness to learn and engage with clients with a consultative approach.
- An entrepreneurial spirit, attention to detail and an amicable personality.
- Remuneration will be at par with the best in industry standards, with great opportunities for career growth. Opportunity to work with a fast-growing, e-commerce company with a vibrant and rewarding work culture and enriching on-the-job training.
**Job Types**: Full-time, Permanent
**Benefits**:
- Internet reimbursement
Schedule:
- Day shift
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