Tele Caller Executive

2 weeks ago

Malappuram, India Homesloc, Shigatha Tourism Private Limited Full time

Job Title: Tele caller Executive

Location: [Malppuram,Tirur,Niramaruthur]

Company: [shigatha tourism pvt ltd]

Overview:
We are seeking enthusiastic and results-oriented Telecaller Executives to join our team at [Homesloc], an innovative OTA (Online Travel Agency) platform. As a Telecaller Executive, you will be responsible for generating leads, contacting potential customers, and promoting our platform's services through telephone calls.

**Responsibilities**:
1. Conduct outbound calls to potential clients, including individual travelers, businesses, and travel agencies, to introduce our platform and services.

2. Identify customer needs and provide information about our products, packages, and promotions.

3. Answer incoming calls from customers, address inquiries, and provide assistance as needed.

4. Follow up on leads generated through marketing campaigns, website inquiries, and other sources.

5. Maintain accurate and up-to-date records of all interactions with customers in the CRM system.

6. Achieve daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.

7. Collaborate with the sales and marketing teams to develop strategies for lead generation and customer acquisition.

8. Provide feedback to management on customer responses, market trends, and competitor activities.

9. Adhere to company policies, procedures, and quality standards in all interactions with customers.

10. Continuously strive to improve sales techniques, product knowledge, and customer service skills through training and self-development.

**Requirements**:
1. High school diploma or equivalent. Bachelor's degree in Marketing, Communications, or related field is a plus.

2. Proven experience in telemarketing, sales, or customer service roles.

3. Excellent communication skills, both verbal and written, with a pleasant and engaging telephone manner.

4. Strong persuasive and negotiation skills with the ability to overcome objections and close sales.

5. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

7. Positive attitude, resilience, and a willingness to learn and adapt to new challenges.

8. Ability to work independently and as part of a team to achieve targets and goals.

9. Previous experience in the travel industry or knowledge of travel products and services is desirable but not essential.

**Benefits**:

- Competitive salary and performance-based incentives
- Health insurance and other benefits
- Opportunities for career growth and advancement
- Supportive and inclusive work environment
- Comprehensive training and development programs

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8590391009

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