Tele Caller

4 weeks ago

Hyderabad Telangana, India Meluha International School Full time

**Job Title**:

- Tele Caller / Front-Office Executive

**Location**:

- Meluha International School, Gandipet, Hyderabad

**Job Type**:

- Full-time

**Job Overview**:
**Key Responsibilities**:

- Manage inbound and outbound calls professionally, addressing inquiries related to admissions, events, and school activities.
- Welcome visitors, parents, and students, ensuring a warm and professional front-office experience.
- Handle administrative tasks, including managing schedules, maintaining records, and assisting with admission processes.
- Provide accurate information about the school’s programs, facilities, and activities to prospective students and parents.
- Assist in resolving queries and directing calls or visitors to the appropriate department or person.
- Maintain a neat and organized front office area, creating a positive first impression for visitors.
- Coordinate with school staff to ensure smooth communication flow and handle any operational tasks as needed.
- Assist in organizing school events, meetings, and parent-teacher interactions as required.
- Record and maintain daily logs of calls, visitors, and inquiries for reporting purposes.

**Qualifications and Requirements**:

- Bachelor’s degree in any field (preferred).
- Prior experience in front office, tele calling, or customer service roles.
- Excellent verbal communication skills in English, Telugu, and Hindi.
- Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.
- Strong interpersonal and problem-solving abilities.
- Pleasant demeanor with a customer-oriented attitude.
- Ability to multitask, work independently, and maintain a professional approach under pressure.

**Perks and Benefits**:

- Competitive salary package.
- Accommodation and meals provided.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.

**Application Process**:
**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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