Tellecaller

4 weeks ago


Chennai District Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time

1. **Front Desk Operations**:

- Greet and welcome patients in a friendly and professional manner.
- Answer phone calls and respond to inquiries about services, appointments, and clinic policies.

2. **Appointment Management**:

- Schedule and confirm patient appointments, ensuring efficient use of time and resources.
- Manage the clinic’s appointment calendar and notify staff of any changes or updates.

3. **Patient Interaction**:

- Collect and verify patient information and medical history.
- Assist patients with completing forms and provide information on treatment options.

4. **Administrative Support**:

- Maintain patient records, ensuring confidentiality and compliance with regulations.
- Process payments and manage billing inquiries.
- Order office supplies and manage inventory as needed.

5. **Collaboration**:

- Work closely with clinical staff to ensure seamless patient care.
- Communicate effectively with team members regarding patient needs and schedules.

6. **Customer Service**:

- Address patient concerns and feedback, escalating issues to management as necessary.
- Provide information on post-treatment care and follow-up appointments.

**Qualifications**:

- High school diploma or equivalent (Associate’s degree or relevant certification preferred).
- Previous experience in a receptionist or customer service role, preferably in a healthcare or aesthetic setting.
- Strong communication and interpersonal skills.
- Proficient in using office software and clinic management systems.
- Ability to multitask and work in a fast-paced environment.

**Working Conditions**:

- Full-time position with potential for flexible hours, including evenings and weekends.
- A professional, clean, and inviting work environment.

Contact: 9080966163

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Chennai District, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Should have experience in Call Handling

**Education**:

- Bachelor's (required)

Work Location: In person


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