Professional, Collections
2 months ago
**What does a successful Professional, Collections do at Fiserv?**
- Responsible for business-to-business collections efforts primarily for US Clients.
- Accounts Receivables - from initial contact till closure.
- Review assigned worklist daily & act as per requirements on various client accounts.
- Dispute Management - Handling client invoicing disputes.
- Maintain recurring contact with clients with past due receivables & resolve discrepancies if any identified through timely inter-department coordination.
- Provide appropriate notes for AR reviews with business owners.
- Will be responsible to meet assigned monthly, quarterly & yearly goal in alignment with business requirement.
- Must be flexible with shift timings.
**What You will do**:
- Responsible for business-to-business collections efforts primarily for US Clients.
- Accounts Receivables - from initial contact till closure.
- Review assigned worklist daily & act as per requirements on various client accounts.
- Dispute Management - Handling client invoicing disputes.
- Maintain recurring contact with clients with past due receivables & resolve discrepancies if any identified through timely inter-department coordination.
- Provide appropriate notes for AR reviews with business owners.
- Will be responsible to meet assigned monthly, quarterly & yearly goal in alignment with business requirement.
**What you will need to have**:
- Comprehensive knowledge on O2C.
- Strong verbal and written communication skills, and excellent customer service skills.
- Strong working knowledge of Power BI, SAP/ S4 HANA, MS Office (Excel, PPT and Word) Strong Analytical skill Team Player & Can-do-attitude.
**What would be great to have**:
- Advanced Excel knowledge with macro building skill.
- Cross functional knowledge like Cash Apps, Billing or PTP.
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