Bpo Executive Hiring in Mohali Location
3 weeks ago
Job description
HI WARM GREETING FROM NR SUCCESS MANPOWER SOLUTIONS:
Leading MNCs Hiring for International Voice process/ Client services.
Graduate Freshers / Experience in Customer support Can apply.
Location : Mohali
Work from Office
Nisha -
+91-XXXXXXXXXX
LOOKING OUT CANDIDATES WITH EXCELLENT IN COMMUNICATION AND IMMEDIATE JOINING.
Openings available:
Process Name: International Voice / Customer Support / Semi voice
Shift Timings: Rotational Shift
Work Location : Mohali
Salary Package : 3 lakh - 4 lakh.
Rounds of Interviews : HR round / Assessment test/ Manager Round
Graduate Qualifications : Under Graduate /Any Graduates Freshers are fine
Post-Graduate Qualifications : Any Post-Graduates
Should be flexible to work in shifts
Roles and Responsibilities:
Accounts Coordinator/ Client Services Executive:
- Customer Engagement
- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
- Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Create, maintain and communicate to client project timelines and budgets.
- Prepare and communicate pricing quotes and estimates with client.
- Ensure Billing and Revenue Tracking is maintained weekly.
- Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
- Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
- Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal statuses to the customer or senior management.
Perks and Benefits
Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
Regards
Nisha
+91-XXXXXXXXXX
)
NR Success Manpower Solutions.
**Salary**: ₹20,000.00 - ₹30,500.00 per month
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability
- Weekend only
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91
+91-XXXXXXXXXX
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