Bodyshop Advisor

2 months ago


Kollam, India Kairali Ford Full time

**Key Responsibilities**:

- Serve as the primary point of contact for customers requiring vehicle body repairs.
- Provide accurate estimates for repair work and clearly communicate them to customers.
- Coordinate with technicians to ensure timely and efficient completion of repairs.
- Maintain up-to-date knowledge of insurance procedures and ensure compliance.
- Manage customer expectations by providing regular updates on the status of their vehicle.
- Handle administrative tasks, including processing payments, maintaining records, and scheduling appointments.
- Resolve customer complaints or issues promptly, ensuring a high level of satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
- Promote additional services and products where appropriate.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person


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