Front Office Executive
2 weeks ago
Our company is looking for a front office Executive to join our team.
**Responsibilities**:
- Monitor office supplies
- Keep updated records and files;
- Prepare outgoing mail by drafting correspondence, securing parcels etc;
- Greet and welcome guests;
- Assist other departments wherever necessary and maintain good working relationships with Team Members;
- Maintaining records of Out ward & Inward mail;
- Co-ordinating with various departments as per enquires;
- Supervise the efficient operations of reception including check in/out procedures;
- Manage Guest requests, inquiries, and complaints promptly and completely;
- Attending Incoming & Outgoing Calls;
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations;
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards;
- Advise your shift team of any special events or VIP Guests in the hotel that day;
- Support team members in handling guest requests and enquires to ensure a positive outcome is achieved;
**Requirements**:
- Customer service orientation;
- 1 -2 Years of relevant experience.
- Knowledge of office management and basic bookkeeping;
- Problem-solving skills;
- Familiarity with office machines (e.g. fax, printer etc.);
- Media / Entertainment / Internet;
- Ability to interact with executives and clients;
- Ability to work on your own and as part of a team;
- Personable, energetic individual with excellent organizational and communication (written and verbal) skills;
- Support and Documentation;
- Internal and External Communication;
- Bachelor’s degree;
- Front Desk Management.
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9747944440
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