Video Conferencing Support
1 month ago
Greetings from puthur infotech pvt ltd
Position Name: Video conference support enginner
Work location: Delhi ,Karol bagh
Work type
- Onsite
**Responsibilities**:
- Setup and operation of video conferencing systems and infrastructure, switching and control of audio and video systems
- Troubleshooting of **VC equipment related issues**:
- Escalation to backend and support vendor to identify issue and resolve them accordingly
- Ensure the readiness of the room to connect to any VC session at any point in time
- Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability
- Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume
- Manage end to end Incident Management including investigation, recovery of service, and post recovery verifications
- Work with infra support including Network, Active Directory, Firewall, Proxy on system maintenance & infra related issues troubleshooting
- Application BAU related tasks & projects, e.g. DR exercise, audit queries, SOM documentations update, system upgrade for EOS/EOL components, etc.
**Salary**: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Shift:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- VC Support engineer: 1 year (preferred)
- Video conference support: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9480690105
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