Tellecaller

2 weeks ago


Delhi Delhi, India DEPIONEER GROUP OF COMPANIES Full time

A telemarketer or telecaller is responsible for making outgoing calls to potential customers or clients with the aim of promoting or selling products, services, or generating leads. The job description of a telecaller typically includes the following:

- **Making Outbound Calls**: The primary duty of a telecaller is to initiate outbound calls to individuals or businesses listed in the call database provided by the company.
- **Sales and Promotion**: They promote products, services, or events over the phone, trying to persuade potential customers to purchase or take interest in what is being offered.
- **Product Knowledge**: They should have a good understanding of the products or services being offered in order to effectively communicate their features, benefits, and advantages to potential customers.
- **Customer Service**: Handling inbound calls from customers, addressing their queries, providing information, and resolving issues or complaints is sometimes part of the telecaller's role.
- **Maintaining Call Records**: Telecallers are typically required to maintain accurate records of calls made, responses received, and any follow-up action needed.
- **Meeting Targets**: Telecallers often work under targets set by the company, which could include sales targets, lead generation goals, or call volume targets.
- **Following Scripts**: In many cases, telecallers are provided with scripts to guide their conversations with potential customers. They may need to follow these scripts while also being adaptable to the needs and responses of the person on the other end of the line.
- **Professionalism and Etiquette**: Maintaining a professional and courteous demeanor during calls is essential to creating a positive impression of the company and its offerings.
- **Team Collaboration**: Depending on the organization, telecallers may need to collaborate with sales teams, marketing teams, or other departments to coordinate efforts and achieve common goals.

**Salary**: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7289046018


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