Customer Support Executive
7 months ago
Roles and Responsibilities
- Assist customers with product or service-related inquiries and issues
- Identify and escalate priority issues to the appropriate team members
- Maintain accurate and up-to-date customer records
- Ensure customer satisfaction by resolving problems in a timely and professional manner
- Collaborate with cross-functional teams to improve customer support processes
- Stay updated on product knowledge and company policies
- Manage and resolve customer complaints or conflicts
Pay: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Shanthinagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Tamil (preferred)
- Telugu (preferred)
Work Location: In person
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