Administrator
2 weeks ago
**Administrator**:
Administrator
- Mailbox management - responding efficiently and effectively to all queries and requests
- Initial engagement requests - managing engagement requests from customer accounts for surveys and Requests for Change to existing surveys (RFCs)
- Creating and management cases of feedback and complaints in Customer Insight tools
- Feedback case management - allocating cases; managing case loads to ensure prompt responses from internal stakeholders; case closure and root cause categorisation based on investigation information
- Access control - Responding to access requests and providing access to Customer Insight Tools in line with Data protection policies and GDPR; removing access from company leavers regularly; hierarchy management.
- Redaction of Personally Identifying Information in line with Data protection and Team policies/agreements
- Licence management for Customer Insight Tools
- Report creation and distribution
- Creation and maintenance of process documents
- Participate in and co-ordinate projects relevant to specialist area
- Assess situations, issues and opportunities and escalate when appropriate.
- Maintain confidentiality in all business-related matters.
- Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business
- Establishes productive relationships and networks at an operational level to build and maintain customer relationships
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Weblogic Administration
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Found in: Whatjobs IN C2 - 3 weeks ago
Bengaluru, India WeGotGuru Full timeCompany DescriptionWeGotGuru.com is a 'Music studio' forMusic Education and recording based in Bengaluru South. WeGotGuru is one of the leading Music studios in Bengaluru focussed on Western and Indian music. We have state of the art recording and editing facilities and an array of the top musicians who are connected to us.Role DescriptionThis is a full-time...
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Found in: Appcast Linkedin IN C2 - 3 weeks ago
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Found in: Talent IN 2A C2 - 3 weeks ago
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Found in: Whatjobs IN C2 - 3 weeks ago
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System Administrator
Found in: Whatjobs IN C2 - 3 weeks ago
Bengaluru, India ScaleFlux Full timeIT System AdministratorWe are seeking a highly skilled and motivated IT System Administrator to join the India team of most cutting-edge and well-funded storage start-up in Silicon Valley. The ideal candidate will be maintaining our network infrastructure and managing EDA server rack infrastructure. This role requires a proactive individual with strong...
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Found in: Appcast Linkedin IN C2 - 3 days ago
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Found in: Talent IN 2A C2 - 2 days ago
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Administrative Officer
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Found in: Talent IN C2 - 7 days ago
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