Telecaller

3 weeks ago


Chennai, India SHIMATO ENTERPRISES PVT LTD Full time

Key Responsibilities:

- Make outbound calls to customers to introduce our products or services
- Follow a script and maintain a professional tone
- Answer customer questions and provide accurate information about products or services
- Generate leads and set appointments for sales representatives
- Document all calls and customer information in our CRM system
- Meet daily, weekly and monthly call targets
- Attend regular training sessions to improve product knowledge and sales techniques

**Requirements**:

- High school diploma or equivalent
- Proven experience as a Telecaller or similar customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and experience with CRM systems
- Strong problem-solving and negotiation skills
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new techniques and processes

Preferred Qualifications:

- Bachelor's degree in Marketing or a related field
- Experience in sales or telemarketing
- Knowledge of the industry and products or services offered by the company
- Fluent in Tamil, English, Hindi, Kannada

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organizatio

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: One location


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