Voice Process
2 months ago
**Voice Process
- Immigration Services**
Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.
**Specific responsibilities**:
- Provide expert advice on available visa options, eligibility criteria, and potential challenges.
- Responsible for achieving individual/team revenue targets.
- Collect basic documents from clients and ensure accuracy and completeness of the same.
- Follow up on clients on payments.
- Stay informed about changes in immigration laws, policies, and procedures.
- Address client inquiries, and concerns, and provide updates throughout the immigration process.
- Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
- Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
- Generate reports on the status of immigration cases and compliance metrics.
- Any other additional responsibilities as and when required.
**KEY INTERNAL INTERFACES**
Branch Manager Clients
Processing Team
L&D Team
HR Team
**Qualification**
- Bachelor’s degree in any stream
**Experience**
Minimum of 2 years in the relevant area
**Social media skills**
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- Analytical and critical thinking abilities.
- Proficiency with CRM systems and other relevant software.
**Language skills**
Excellent written and oral communication skills in English and Regional language.
Hindi would be an added advantage
**Functional skills**
Immigration laws and other countries, policies, and procedures of various countries
Familiarity with job market trends and employer expectations in countries under portfolio.
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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