Service Technician
3 weeks ago
**Summary**
This role will primarily contribute to support troubleshooting processes, repair, testing and calibration of hearing devices and service equipment.
- Provide technical and repair support service for products in the region.
- Efficiency in trouble shooting in hearing devices.
- Ability to provide effective after-sales service to customers.
- Carry out repairs on hearing devices which could include electronic, electrical & mechanical repairs and calibrations of the devices as well as the test equipment.
- Ability to learn and develop in depth product knowledge for repair & calibration.
- Using databases to order, maintain and track supply inventories of spares, consumables, devices, services, etc
- Work with cross functional teams to monitor/improve processes and resolve repair & service issues.
- Experience in service and repairs of electronic medical/ Hearing devices.
- Qualification: Minimum diploma in Electronics Engineering.
- Experience: 2 + years
- Proven ability to handle multiple products services & repair request and meet deadlines
**Specialized Skills / Other Requirements**
- Ability to read, write and speak English and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Exceptional problem solving and decision-making skills and the ability to think independently
- Ability to work as part of an effective team
- Excellent communication and interpersonal skills
- Self-motivated with drive and enthusiasm for quality and process improvements.
- Strong attention to detail
**Salary**: ₹14,056.73 - ₹30,000.00 per month
Schedule:
- Fixed shift
Ability to commute/relocate:
- Nehru Place, Delhi - 110019, Delhi: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of experience do you have in medical device/ hearing device industry?
**Experience**:
- total work: 2 years (required)
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