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Back Office Assistant

1 month ago

Kothrud Pune Maharashtra, India Splashgain Technology Solutions Pvt Ltd Full time

**About the Company**:
Splashgain Technology Solutions Pvt. Ltd. is looking to expand its office assistant team to support customers located across India in multiple cities and locations. We are a leading technology company specializing in AI-driven assessment solutions, remote proctoring, and advanced educational tools

**Position**: Office Assistant Intern
**Location: Pune** (Travel Required at multiple Cities)
**Stipend**: As per company standards (Travel and other allowances will be provided)
- **Customer Support**:

- Provide support to customers by resolving queries related to the software.
- **Scanning and Uploading**:

- Use high-end scanners to digitize physical copies of answer sheets.
- Accurately upload scanned documents to the cloud environment with proper mapping of ID, roll numbers, and other required metadata.
- **Exam Invigilation**:

- Monitor exams using remote proctoring tools.
- Ensure adherence to examination guidelines and report any discrepancies.
- **Travel**:

- Travel to multiple cities/locations as required for operational tasks.
- Represent the company professionally during visits to client sites.
- **General Office Assistance**:

- Assist in other administrative and operational tasks as needed.

**Requirements**:

- **Education**: Undergraduate or pursuing a degree (preferred, but not mandatory).
- **Technical Skills**:

- Basic computer proficiency.
- Familiarity with cloud platforms is a plus.
- **Soft Skills**:

- Good communication and interpersonal skills.
- Problem-solving ability and customer-oriented mindset.
- **Other Requirements**:

- Must be willing to travel.
- Owning a 2-wheeler is preferred (travel allowance provided).

**Benefits**:

- Hands-on experience with scanning technologies and cloud platforms.
- Opportunity to develop customer support and operational skills.
- Stipend with additional travel and allowance reimbursement.

Exposure to a professional environment with real-world responsibilities

**Job Types**: Full-time, Permanent, Fresher, Internship, Contractual / Temporary
Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Data entry: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person