Delivery/collection Executive

3 weeks ago


Bengaluru, India Royal brothers bike rentals Full time

Who are we?

Royal Brothers is India's Largest and South India's First RTO-authorized self-ride bike rental service provider. We are based out of Bangalore, operating in 45 cities, and scaling exponentially. We currently have a staggering fleet size of 3000, including all Royal Enfield models, scooters, sports bikes, super bikes, etc.

We are a mix of state-of-the-art technology and scrupulous operation to put a rider on his bike and a smile on his face Happy and safe riding, folks

Purpose of the Job

This role associates with our Customers, Customer Experience team, DMT supervisor, and DMT Manager to run an end-to-end data-driven operations agenda with direct impact on business results.

The role is responsible for maintaining bike quality and delivering them to customers. This role requires utmost dedication to serve each and every customer with ownership.

What will you do?

Delivering bikes to customers (Pick-up)

Receiving bikes from customers (Drop-off)

Maintaining quality of bikes by taking the vehicle to service center or local mechanic
- Attend vehicle breakdowns, reach out to customers in crisis and help them
- Maintain log of all delivered bikes
- Maintain log of all bikes, their odometer readings, documents
- Attend customer enquiry calls from customers

Clean and maintain the bikes properly.

What you need to have

Passion to serve customers

Love riding bikes (Driving License mandatory)

Ability to start a discussion with customers of different languages, cultures and backgrounds
- Ability to learn quickly
- Ability to coordinate with the team and get work done
- Commitment to complete assigned work on a daily basis


**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9741829052



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