Customer Support Associate

1 month ago


Pitampura, India SS INDIA FOODS PVT LTD Full time

**Jobs Responsibilities**

Ø Answers questions from the customer and inform customers about offers.

Ø Provide updates on the status of the order.

Ø Assist the customer with any issues they have with their orders, products, or services.

Ø Answer any questions about the company’s policies and procedures.

**Skills**

Ø You should have a good knowledge of computer systems.

Ø You should have experience of handling customers on chat.

Ø You should be able to handle multiple customers at once.

Ø You should have the ability to write Hindi & English, and speak English.

Ø You should have a typing speed of 40WPM with reasonable accuracy.

Ø You should be familiar with Microsoft Office and Excel.

Ø You should have customer-oriented service support skills.

Ø You should have the ability to handle multi-task.

Ø Your communication skills should be good.

**Office Timing:

- **

Monday to Saturday and Sunday or Rotational Off

Time : 8:30 a.m to 7:00 p.m (over time will be paid)

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- NSP, Pitampura, Delhi - 110034, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9891255080



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