Receptionist
1 month ago
**Overview**: We are currently seeking a dedicated and experienced Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a vital role in creating a welcoming and friendly environment. Your outstanding communication skills and ability to manage administrative tasks efficiently will contribute to the smooth functioning of our centre.
**Key Responsibilities**:
- Welcome patients and visitors to Thriving Minds with a warm and empathetic approach, reflecting the organization's commitment to mental well-being.
- Coordinate appointments effectively, prioritizing patient needs and optimizing appointment schedules to minimize wait times.
- Efficiently handle patient registration, manage patient check-in and check-out processes, collect necessary information, and maintain accurate records in the system software.
- Assist patients with forms, payments, and any queries they may have regarding their visit.
- Maintain the cleanliness and organization of the front desk area, ensuring a tidy and professional appearance.
- Collaborate with other staff to ensure seamless patient flow and effective communication.
- Provide support in administrative tasks, including data entry, filing, and handling medical records as needed.
- Uphold the highest standards of patient confidentiality and data security.
- Handle challenging situations or conflicts with patience, empathy, and professionalism.
- Contribute to creating a positive work environment and a culture of exceptional patient care.
**Qualifications and Requirements**:
- Minimum of 2 years of experience as a Receptionist, preferably in a healthcare setting.
- Excellent communication skills in both English and Hindi, with the ability to convey information clearly and compassionately.
- Exceptional organizational skills to manage appointment schedules, patient records, and administrative tasks.
- Pleasing personality with a patient-first approach, demonstrating empathy and understanding towards individuals seeking mental health support.
- Understanding of medical terms and processes will be advantageous.
Join us in our mission to provide exceptional mental health services at Thriving Minds. We look forward to welcoming you to our team
**Additional Information**:
**Joining Date**: 1st March 2024
**Location**: Dehradun, Uttarakhand, India
**Job Timings**: 10:00 AM - 8:00 PM, Monday to Saturday (Sunday - weekly off)
**Expected CTC**: 10,000 - 14,000 INR per month (based on experience and calibre)
**Minimum Experience**: 2 years (preferably in a healthcare setting)
**Salary**: ₹10,000.00 - ₹14,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Fixed shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Front desk - Receptionist: 1 year (preferred)
- total work: 2 years (required)
**Language**:
- English (required)
Ability to Relocate:
- Dehradun, Uttarakhand: Relocate before starting work (required)
Work Location: In person
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