Demat Account Opening
6 months ago
Greetings from HRS
We have an urgent opening for **Digital Caller (Demat Account Opening) **Position for Mumbai location
Company Details: Renowned Stock Broking Company
Experience : 1 to 3 Years in Stock Broking / NBFC
Position **:Digital Caller (Demat Account Opening)**
Job Location: Fort
**Job Role**:
- Manage large amounts of inbound and outbound calls in a timely manner. Target driven
- Attending queries of old and new customers through digital platforms such as linkedin, Instagram, twitter, facebook, etc.
- Understanding customer requirements and pitching the product.
- Briefing about the product (Account Opening, Subscription, Mutual funds, stocks, SIP, etc.) to Customers
- Data updation of the calls received in CRM
- Adherence to the customer support processes and policies
- Resolving customer complaints within TAT
- Maintaining a pleasant working environment for the team
- Build sustainable relationships and engage customers by taking the extra mile
**Job Requirement**:
- Competitive edge
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Warm regards,
**Sunita A.**
LinkedIn:
Pay: ₹25,000.00 - ₹35,000.00 per month
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9870242261
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