Dgm Trainer

**About Us**
ACKO, India’s first digital insurance company is on a mission to fundamentally redefine how the world experiences insurance.

ACKO embarked on its journey to craft a versatile insurtech solution that centers around the customers needs. Today, we stand as a testament to our commitment, addressing long-standing challenges and establishing new benchmarks in the industry.

We are not just another conventional insurance firm. We are not the people consulted solely for claims”. Anchored in a tech-centric philosophy, our approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customer's; insurance requirements.

Our tech-first approach ensures that customers benefit from a seamless and holistic fulfillment experience, distinct from the norm.

ACKO, as a brand, stands as a resilient safety net, a beacon of protection, adeptly shouldering individuals, families, and enterprises through the complex and often unpredictable currents of life. This steadfast commitment is underscored by the unwavering support of our marquee investors, including Binny Bansal, Amazon, Ascent Capital, Accel, SAIF, Catamaran, General Atlantic, and Multiples.

Our strategic partnerships with prominent businesses in the digital ecosystem; the likes of Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, and the GOMMT group, further exemplify ACKO’s commitment to forging alliances that amplify the impact of ACKO’s business. The impressive reach of our products, having touched the lives of over 75 million unique users, further attests to its significance.
Lead the training function for Pre Sales Operations
Training:

- Own the new hire training and refresher training for Pre Sales operations
- Evaluate the training needs for new hires as well as tenured agents
- Conduct Train the Trainer programs including periodic refresher training for the training team
Content Creation:

- Audit existing training content
- Design and create training content as required
- Monitor post training assessments and throughputs
People Management:

- Responsible for early retention of trainees
- Manage a team of 6 to 7 trainers
- Managing the key deliverable and performance metrics of the training team
- Closely work with cross functional teams and vendors to ensure organizational objectives are met
Requirements:

- 12 + years of experience in training with at least 5 years of experience in people management
- Strong Design and Facilitation Skills
- Functional Learning Interventions design and roll out would be an added advantage
- Excellent facilitation skills and interpersonal/ communication skills (verbal and written)

**Job Requirement**
- Strong organizational & planning skills with keen attention to detail
- Ability to handle multiple tasks and details efficiently while meeting deadlines and metrics
What’s in it for you
- Tremendously impactful role that provides an opportunity to grow and be part of Acko’s leadership
team
- Independence and ownership in both design and execution
- Competitive bonus and equity participation in a company that is growing quickly