Executive-crew Logistics

2 weeks ago


Gurgaon, India Indigo Airlines Full time

1.Review all verified hotel bills and ground transportation charges. Ensure that charges included in the invoices are legitimate.

2.Monitor relevant modules in crew systems to ensure travel

bookings are cancelled/changed immediately as per latest roster information

3.Keep Crew Control updated at all times in reference to any

critical hotel situations and transportation issues

4.Ensure availability of hotel room to each crewmember on daily

basis upon arrival to a layover city

5.Adjust the procurement of hotel room and crew transportation

requirements based on daily operational need, primarily as a result of

irregular operations, positioning crews for future flights, or to adjust for

crew shortages due to sick calls, etc.

6.Attend trainings as per requirement needed to stay abreast of

the skills required for the job.

7.Liaise with Admin department for resolution of challenges in

hotel and transportation. Furnish monthly room requirements and make

recommendations to Admin to reduce the number of network hotel rooms due to low

utilization

8.Ensure all Crew concerns are resolved within 24 to 48 hours of

reporting

9.Address and respond to any hotel/transport issues submitted

10.Explore new functionalities in crew related software that may

be helpful in reducing work load on the desk and in improving the working

efficiency of the team.

11.Keep abreast and ensure self is up to date with company

policies and changes

12.Ensure close co-ordination of the Crew Logistics staff with

Crew Control to avoid lapses and miss outs of crew transportation and

accommodation.

13.Provide suggestions on policies and procedures for smooth

working of the desk



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