Customer Care Executive

2 weeks ago

Gautam Budh Nagar, India Data Trained Education Full time

**Roles and Responsibilities**

Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Veritas business units as needed.

Must be good in follow up and interpersonal skills.

We highly welcoming Fresher to join our company

Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Proven customer support experience; Strong phone contact handling skills and active listening;; Customer orientation and ability to adapt/respond to different types of characters; Excellent communication and presentation skills; Ability to multi-task, prioritize and manage time effectively.
- Any 12th pass out/ Undergraduate & Graduate all can apply
- Experience in customer service would
- Should have good communication skills
- Immediate Joiner
- Work from office role
- Should have Excellent communication skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift
- Flexible shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Care: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9910345554
- Health insurance

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