Retail Sales Associate
4 months ago
**Sales Associate - Home Decor**
**(KRAs) of Sales Associate**:
- **Customer Engagement**: Greet and welcome customers with a friendly attitude.
Understand customer needs and preferences.
Assist customers in product selection and provide product information.
Offer exceptional customer service to ensure a positive shopping experience.
- **Sales Target Achievement**: Take ownership of individual sales targets.
Utilize sales techniques to drive revenue and meet/exceed targets.
Upsell and cross-sell products to increase sales opportunities.
- **Product Knowledge**: Develop a comprehensive understanding of all products offered in the store.
Stay updated with product features, benefits, and pricing.
Explain product details to customers accurately.
- **Store Presentation**: Maintain a neat and organized store appearance.
Ensure products are well-displayed and visually appealing.
Restock shelves and arrange merchandise as needed.
- **POS Operations**: Process sales transactions accurately and efficiently using the Point of Sale (POS) system.
Handle cash and credit card transactions securely.
Issue receipts and ensure proper documentation.
- **Customer Relationship Management**: Build and maintain strong customer relationships.
Follow up with customers to ensure their satisfaction.
Handle customer complaints and resolve issues promptly.
- **Inventory Management**: Monitor inventory levels and report low stock to the store manager.
Conduct stock checks and assist in inventory replenishment.
- **Teamwork**: Collaborate with fellow sales team members and provide support as needed.
Participate in team meetings and contribute ideas to improve sales performance.
**Requirements**:
- Previous experience in sales, preferably in the home decor industry, is an advantage.
- Strong interpersonal and communication skills.
- Excellent customer service and problem-solving abilities.
- Enthusiastic and self-motivated with a positive attitude.
- Ability to work in a fast-paced retail environment.
- Flexibility to work on weekends and public holidays as needed.
- To apply, please send your updated resume & two full size photographs to_
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Retail sales: 2 years (required)
**Language**:
- English (required)
**Speak with the employer**
+91 8368863240
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