Hotel Assistant

We are looking for energetic and well-organized Banquet cum Hotel to provide our customers with a first-class experience.. Your duties will include controlling the cost and quality of services, preparing the venue, and coordinating the service of meals. Hotel staff to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

It is important for the you to be involved in all aspects of the hotel operations including Management, Housekeeping, Front office, Operations, Receptionist, Server, auditing, Marketing, Making Reservations, Catering, dealing with complaints, Managing Banquet Hall

The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

**Key** **Responsibilities**:

- Management of the Events.
- Crack banquet booking deal with customers
- Preparing work schedule and documentation
- Planning the venue layout according to the number of guests and the type of event, Answering customers' questions and accommodating special requests.
- Supervising of the property and assets.
- Discuss the details with your Head
- Supervise work at all levels (receptionists, kitchen staff, maids etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
- Develop and implement efficient marketing strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety

**Requirements**:

- Any Graduate or intermediate degree(12th pass) or Degree in Business Administration, Hotel/Hospitality Management or relevant field is a plus
- Public dealing and social skills.
- Having experience banquet management, or similar will be preferred.
- Excellent interpersonal and communication skills
- Fluency in English and Hindi; knowledge of other languages is a plus
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
- Proven experience as Hotel staff or relevant role is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
- Degree in Business Administration, Hotel/Hospitality Management or relevant field is a plus

**Salary**: ₹7,500.00 - ₹9,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Buxar, Bihar: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 10 key typing: 1 year (preferred)

**Language**:

- Hindi,English (preferred)

**Speak with the employer**
+91 8986018586